FAQ
1. Does your company have your own production base?
Yes, we do. Our head office is located in Dongguan, where we coordinate production and quality control. In addition, we have partner factories in Guangzhou, Shenzhen, and Huizhou that support our production capacity for different product lines. To better serve our international clients and optimize logistics and tariff advantages, we also cooperate with qualified factories in Vietnam and Cambodia. This allows us to provide flexible production solutions and ensure on-time delivery for large or diverse orders.
2.What products & service does your company provide?
We specialize in custom-made bags and luggage for global brands, including: Backpacks (travel, sports, business, and outdoor styles) Tote bags, duffel bags, cosmetic bags, and cooler bags Suitcases and trolley luggage We provide OEM & ODM services, covering every stage from concept design, material sourcing, sampling, production to shipment. With our experienced design and manufacturing team, we help clients turn their ideas into high-quality products that enhance their brand image and marketing impact. In addition, we offer flexible production options through our partner factories in China, Vietnam, and Cambodia, ensuring cost efficiency and timely delivery for different market needs.
3.Could you supply OEM & ODMservice?
Yes, we provide both OEM and ODM services. Our team can support you through the entire process, including design consultation, material selection, sampling, production, and packaging. Whether you have your own design or need our professional design input, we can customize products to meet your brand requirements and ensure high-quality output for your market.
4.How long is the shipping time?
Usually shipping by air takes 5-10 days you can get the goods.
Bulk order shipping by sea takes around 25-40 days
*We can also provide DDP price, door to door service, take care of anything for you including tax problem.
5. How about shipping?
It depends on you. Usually we ship samples, small quantity goods by express, big quantity goods by sea or by Air.
6.How to start communicating & purchasing?
You can send email with your requirement to us to Office@ltcianbuy.com or our service phone call is +86 18316400723(whatsapp & wechat) whichever is convenient for you.
7. Did you ship goods to Amazon before?
You can send us your Amazon label file, and we will label it according to your requirements and arrange for shipment
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